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[Udemy] Postgraduate Diploma: Digitalization of Retail Banking
What you’ll learn
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Introduction to digitisation of gross sales, service, operations at Retail Banking and for instance for every space of enterprise improvement
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Digitalisation Technique. Utilization of Digital instruments for progress of enterprise, as an element of Advertising and marketing and On-line Enterprise Technique
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Examples of areas of digitization: growing of gross sales. cross-sales, shoppers loyalty (NPS, CSI), reducing of operational price and dangers
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Instance of evaluation of digital investments. Sensible case of stakeholders administration and investments prioritisation
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Funding profitability planning and evaluation. Overal method of profitability calculation, excel utilization, retail banking merchandise web revenue calculation
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Digitalisation at Client Lending, Mortgage and Retail
Requirements
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Primary understanding of retail banking merchandise and processes
Description
Postgraduate Diploma: Digitalization of Retail Banking: Enterprise circumstances and evaluation of funding profitability
Our course can be fascinating for anyone who work or want to work at areas: banking, fintech, IT, digital applied sciences.
We are going to undergo introduction to subject of digitalisation and utilization of digital instruments at Retail Banking.
Subsequent we are going to contemplate sensible examples from enterprise of worldwide banking group. You will notice circumstances from Client Lending, Mortgage, and on-line and normal retail banking enterprise.
We are going to diskuss utilization of digital instruments at gross sales, service and loyalty growing, and at reducing of operational prices and dangers degree.
As a closing we are going to discuss evaluation of investments, about planning of profitability and monetisation and about prioritisation of investments.
This course can be fascinating additionally for instance for anyone who want extra expertise at areas: Enterprise, Stakeholder Administration, Challenge Administration, Product Administration, Management. Course can be fascinating at profession of: Product proprietor, Platform proprietor, Challenge Supervisor, Digital knowledgeable, Retail Banking Skilled.
Course functions:
– Present an instance of assesment of digital investments in case of selecting between completely different groups and desires of extensive checklist of stakeholders.
– Consinder primary drivers of profitability enhance at retail banking digitization.
– Take into account sensible circumstances of utilization of digital instruments at retail banking.
Course content material:
– Introduction to digitisation of gross sales, service, operations at Retail Banking and for instance for every space of enterprise improvement
– Digitalisation Technique. Utilization of Digital instruments for progress of enterprise, as an element of Advertising and marketing and On-line Enterprise Technique
– Instance of evaluation of digital investments. Sensible case of stakeholders administration and investments prioritisation
– Funding profitability planning and evaluation. Overal method of profitability calculation, excel utilization, retail banking merchandise web revenue calculation, evaluation of profitability drivers.
– Digitalisation at Client Lending, Mortgage and Retail
– Digital instruments at B2B Gross sales, B2C Gross sales, Buyer Relationship Administration CRM
– Elements of budgeting of digital groups
– Examples of areas of digitization:
- – progress of gross sales
- – progress of cross-sale
- – progress of shoppers loyalty (NPS, CSI)
- – decrese of price degree
- – lower of threat degree
Who this course is for:
- Course can be fascinating to individuals working at areas: retail banking, digitisation, IT and for anyone who need to enhance data about digital technique, gross sales and repair administration
- Course can be fascinating for instance for any retail or b2b/b2c gross sales trade